Anadolu Hayat Emeklilik Website Cookie Policy
1. Cookies
1.1. What is a Cookie?
Cookies are identification files that are stored on the visitor's electronic device and can contain data in name-value format when digital media is visited. Today, almost every site uses cookies. Anadolu Hayat Emeklilik also uses cookies during your visits to provide you with a better, faster and safer experience.

The use of this technology is carried out in accordance with the legislation we are subject to, especially the Law on the Protection of Personal Data No. 6698 (the “Law”).

The purpose of this Cookie Policy is to inform you about what types of cookies we use for what purposes and how you can manage these cookies during the processing of personal data obtained through use of cookies by the customer/site users/members/visitors (“relevant person”) during our operation of www.anadoluhayat.com.tr (the “website”).

For the cookies we use on our website, other than the strictly necessary cookies, the explicit consent of the users is obtained and the users are provided with the opportunity to change their consent at any time. Through the cookie management panel, users can see the types of cookies used on our website and can set their preferences with the "on" or "off" options for all cookies other than Strictly Necessary Cookies. Again, users can always change their preferences through this panel.
1.2. Types of Cookies
Types of Cookies by Duration
  1. Session Cookies: These cookies are used to ensure the continuity of the session, and they are also deleted when the user closes his browser.
  2. Persistent Cookies: These Cookies are the ones that remain on your hard drive until you erase them, or your browser does, depending on the cookie’s expiration date. By means of this cookie, the processed data of the user is transmitted to the server every time the user visits a website.
Types of Cookies by Provenance
  1. First-Party Cookies: First-party cookies are out on user’s device directly by the website the user is visiting, i.e. the URL shown in the browser's address bar.
  2. Third-Party Cookies: Third-party cookies are put on user’s device by a different domain than the website or domain the user is visiting.
Types of Cookies by Purpose of Use
  1. Strictly Necessary Cookies: These cookies are necessary for the website to work. These cookies are strictly necessary to fulfill an information society service requested by the user (such as logging in, filling out forms, remembering privacy preferences). In general, they can be considered as the type of cookies that covers processing conditions other than express consent. You can update your browser to block these cookies or to warn you, but some parts of the site may not work.
  2. Performance Cookies: We use these cookies to understand the number of visitors of and traffic to the site so we can measure and improve our site's performance. These types of cookies help us understand which pages are used the most or least and see how visitors move around the site. The information collected by these cookies is processed anonymously, not individually. If you do not allow these cookies, we will not be able to determine when you visited our site.
  3. Functionality Cookies: These cookies are not included to the strictly necessary cookies and allow the site to be more functional and personalized. They can be updated by us or by 3rd party service providers that we embed to the pages. If you do not allow these cookies, some or all of the said services may not work properly.
  4. Advertising/Marketing Cookies: These cookies can be used by our advertising partners. These advertising companies can profile you according to your interests and show you advertisements that may be of interest to you on other websites you browse. They do not store personal information directly but use a unique ID that identifies you in your browser and internet device. The purposes of using these cookies are as follows:
  • Show relevant and personalized ads
  • Limit the number of ads shown
  • Measure the effectiveness of the advertising campaign
  • Remember your visiting preferences
Cookies Used by Anadolu Hayat Emeklilik
Strictly Necessary Cookies: The operation of the website and its intended use are necessary for identification and security purposes. If strictly necessary cookies are blocked, some parts of the website will not work. This type of cookies does not collect information for marketing activities or to remember where you have been on the internet.

Performance Cookies: It collects anonymous data for statistical purposes to determine how users use the website, it is used to improve the user experience, but does not include personal data. Without these cookies, we cannot learn how the website is performing and the necessary corrections cannot be made to provide a better user experience.

Functionality Cookies: These cookies are used to provide user information, language and location preferences and other personal services. The information these cookies collect does not allow you to track your activities on other websites. Without these cookies, the website cannot remember your previous preferences and cannot offer you a personalized experience.

Marketing Cookies: It collects information about browser habits, remembers that you have visited a website, and shares this information with other enterprises and organizations. In this way, it ensures that advertisements of your interest reach you.
Legal Reasons for Processing Personal Data
  1. Strictly necessary Cookies: Your personal data collected through these cookies are processed within the scope of clause (c) of paragraph (2) of Article 5 of the Law "Processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract" or clause (f) "Processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject”.
  2. Performance Cookies: Your personal data collected through these cookies are processed by obtaining your explicit consent within the scope of paragraph (1) of Article 5 of the Law.
  3. Functionality Cookies: Your personal data collected through these cookies are processed by obtaining your explicit consent within the scope of paragraph (1) of Article 5 of the Law, except in cases where it is obvious that the person concerned has explicitly requested an information collection service.
  4. Marketing Cookies: Your personal data collected through these cookies are processed by obtaining your explicit consent within the scope of paragraph (1) of Article 5 of the Law.
Your Rights as Data Owner
Pursuant to Article 11 of the PDP Law, data subjects have the right to
  • Learn whether his/her personal data are processed or not,
  • Demand for information as to if his/her personal data have been processed,
  • Learn the purpose of the processing of his/her personal data and whether these personal data are used in compliance with the purpose,
  • Know the third parties to whom personal data is transferred in country or abroad,
  • Request the rectification of the incomplete or inaccurate data, and request reporting of the operations carried out to third parties to whom his/her personal data have been transferred,
  • Request the erasure or destruction of his/her personal data in the event that the reasons requiring its processing become null and void, although it has been processed in accordance with the provisions of the PDP Law and other relevant laws, and request reporting of the operations carried out to third parties to whom his/her personal data have been transferred,
  • Object to the occurrence of a result against the person himself/herself by analyzing the data processed solely through automated systems,
  • Claim compensation for the damage arising from the unlawful processing of his/her personal data.
The persons, whose personal data are processed through the cookies used on our website, can submit their requests within the scope of Article 11 of the Law on the Protection of Personal Data, by using the application form on https://www.anadoluhayat.com.tr/Documents/Kisisel-Verilere-Iliskin-Veri-Sorumlusuna-Basvuru-Formu.pdf, in writing through one of the following methods, according to the "Communiqué on The Principles and Procedures For The Request to Data Controller":

- through a notary public to the address of “Anadolu Hayat Emeklilik A.Ş. İş Kuleleri Tower:2 Floor:17-20 34330 Levent İstanbul”,
- by e-mail to anadoluhayat@hs02.kep.tr,
- by sending an e-mail to hizmet@anadoluhayat.com.tr from your e-mail address registered in our Company's system
How Can I Control the Use of Cookies?
You can change your preferences for cookies on our website at any time. You can save your cookie preferences by clicking the "Save Changes" button by turning the buttons on the cookie management panel on or off according to your preference at the first login to the website.

If you want to change your cookie preferences, you can make changes using the "Cookie Tracking Preferences" field.

  • To manage cookies on mobile devices, the settings menu of the mobile device can be used.
Last update date: 14.12.2022